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A Barrel Research Project

All Patterns

Courteous Customer Care with Coterie

What We Bought

Coterie "The Diaper"

$100
Quantity:
1
Date Purchased:
October 3, 2022
Coupons Used:
What We Bought

Coterie Diaper Trial Pack

$8
Quantity:
1
Date Purchased:
October 3, 2022
Coupons Used:

Coterie engineers cleaner, higher-performing, more sustainable diapering solutions — designed with parents in mind.

Coterie has one of the simplest product portfolios in the baby market (“The Diaper”, “The Pant,” & “The Wipe”), and still, the company helps customers to be sure they are committing to the right size product for their growing babies.

The Diaper” Product Detail Page & Diaper Sizing Chart

Coterie conveniently offers a Diaper Trial Pack to try up to two sizes (a common FAQ), allowing babies to try on the size that fits best before ordering a full monthly set. The brand also provides a helpful Sizing 101 Guide on their site to help make the best recommendation.

FAQ Page & Diaper Trial Pack Detail Page

The Coterie customer service team acknowledges that if a baby outgrows a size mid-month, their team would help arrange for an exchange to the right size. A Coterie Text Assistant also texts you post-purchase to make sure all goes smoothly with your order.

Customer Service Email & Text Assistant Communications

Photo Credit:

Thumbnail photo courtesy of https://www.coterie.com/